If you need to cancel or rearrange your appointment, our policy is 24 hours notice or a cancellation fee will apply. We understand that life can get in the way of things sometimes & things can happen unexpectedly, but unfortunately cancellations last minute or no shows means we have an empty spot that cant be filled. Please be respectful of our time. Late cancellation or not showing will mean a 100% charge. The day before your appointment you will receive a reminder text & email to confirm your booking, so if you can’t make your appointment please let us know as soon as possible so we can try to fill the slot. If you have booked online and do not show up to your appointment, you will be charged the full amount from the card you booked with. If you have paid a deposit and cancel within the 24 hours notice period your deposit will be credited to your online account to be redeemed off a future booking. Cancellations are also only accepted by phone. Emails & Social Media messages are only checked between clients when there is time so we may not see them and you may still be charged.
If it is your first visit to the salon, please try to arrive 5 – 10 minutes before your treatment. This means that any consultation forms you have to fill out can be done before your treatment, which won’t take up any of your treatment time.
If you are running late, please call us & let us know as soon as possible, we will do our best to fit you in for your full treatment but depending on our availability your treatment time may be reduced or an alternative treatment offered to you.
We kindly ask mobile phones are not used during your treatments especially during nail services.
Deposits may be required for larger treatments & group bookings.
Patch tests need to be carried out if you have not been with us before. Tinting, Waxing, Yumi Lash Lift & Henna Brows require a patch test.
Due to the high risk treatments carried out in our salon and limited space in our treatment rooms and reception, unfortunately children are not permitted into the treatment room. Children under 12 cannot be left unsupervised in the waiting area, Absolute Beauty staff are unable to supervise children.
Permission from a parent is required & we strictly do not do Gel/Acrylic, Spray Tans or Lash Extensions on anyone under 16.